Clients: Build a Loyal Customer Base for Your Growing Detailing Business

What It Does

The Clients feature in DetailerMade provides a comprehensive customer relationship management system specifically designed for mobile auto detailing businesses. It automatically captures and organizes all essential information about your customers—their contact details, service history, spending patterns, vehicles, and multiple service locations—creating a centralized database that grows with your business.

For mobile detailers, this means having instant access to critical client information whether you're scheduling jobs from your office, communicating with customers on the road, or planning follow-up services. The system works seamlessly whether clients are added manually by your team or automatically created when customers book through your online booking site, ensuring no potential customer falls through the cracks as your business scales.

Key Capabilities

• Comprehensive Client Profiles - Store and access essential customer information including name, phone, email, multiple addresses, spending history, and last service date.

• Intelligent Vehicle Management - Track vehicles per client with detailed specifications including make, model, body type, and number of seats. Support for all vehicle categories goes beyond cars to include boats, RVs, aircraft, and motorcycles, allowing your business to diversify service offerings.

• Automatic Client Creation - New customers who book through your online booking site are automatically added to your client database with their contact information and vehicle details, eliminating manual data entry and ensuring consistency.

• Service Location Flexibility - Manage multiple addresses per client, perfect for mobile detailers servicing both residential and workplace locations or handling vacation properties for high-value clients.

• Financial Insights - Quickly see each client's lifetime spending at a glance, helping you identify your most valuable customers for VIP treatment and retention strategies.

• Notes and Special Requirements - Capture vehicle-specific notes and special requirements, ensuring consistent service delivery across different team members and building customer confidence in your attention to detail.