Business Profile Overview

Your Business Profile controls how customers interact with your booking site and sets the operational rules for your detailing business. From business hours and policies to payment settings and photo requirements, these settings ensure your online booking system works exactly how you need it to.

What You'll Configure

Business Hours - Set your working days and times that appear as available slots on your booking site

Style & Bio - Customize your booking site's appearance with your business description and brand colors

Booking Configuration - Control online booking availability, concurrent job limits, and buffer times between appointments

Questions & Policies - Add pre-booking questions and require agreement to your terms, cancellation policy, and weather policy

Vehicle Categories - Choose which vehicle types customers can select when booking

Payment Settings - Configure card requirements, booking deposits, taxes, and automatic fees

Photo Requirements - Require customers to upload vehicle photos for specific service types

These settings give you complete control over your online presence while maintaining flexibility for manual bookings you create in the app.

Setting Business Hours

Your business hours define when customers can book appointments online. These hours control what's available on your booking site while giving you flexibility when creating jobs manually.

Quick Steps

1. Tap EDIT next to Business Hours on your Business Profile
2. Set Hours for Each Day:
   • Tap the opening time to select when your day starts
   • Tap the closing time to select when your day ends
   • Use the time picker to scroll and select hours and minutes
3. Toggle Days On/Off:
   • Toggle ON (green) - Day is available for online bookings
   • Toggle OFF (gray) - Day is closed and won't show on your booking site
4. Tap Save

How It Works

For Online Bookings: Customers only see available time slots within your set business hours on enabled days.

For Manual Job Creation: As a business owner or employee, you can:

• Book jobs outside business hours if needed
• Use "Show Availability" to see open slots within your business hours
• Override restrictions for special appointments or loyal customers

This gives you the control to accept online bookings during your standard hours while maintaining flexibility for custom scheduling.

Setting Business Info

Your business information appears on your booking site, invoices, and customer communications. Keep this updated to maintain a professional presence.

Quick Steps

1. Add Business Logo (Optional)
   • Tap Change Picture to upload your logo
   • Appears on your booking site and invoices
   • Tap Remove Picture to clear current logo
2. Tap EDIT next to Business Info
3. Update Your Details:
   • Business Name - Your official business name
   • Business Email - Contact email shown on invoices and booking site
   • Business Phone - Contact number shown on invoices and booking site
   • Street Address - Your business location (only city and state display publicly on booking site)
   • Website URL - Your business website (optional, displays on booking site if added)

Booking & Payment Settings

Configure how your booking site looks and operates, from your business bio to booking restrictions and policies.

Style Settings

Business Bio

• Displayed on your booking site to potential customers
• Use this space to highlight your value, experience, and reputation
• Tap EDIT to write or update your bio

Banner Color

• Changes the accent color throughout your booking site
• Tap Change Color to select a color that matches your brand

Booking Configuration

Accept Online Bookings

• Toggle ON - Customers can book appointments through your booking site
• Toggle OFF - Completely disables online booking (useful during vacation or when fully booked)

Max Concurrent Jobs

• Set how many jobs you can handle at the same time
• Have 1 van? Set to 1
• Multiple teams or vehicles? Set accordingly
• Tap EDIT to change the number

Buffer Time

• Automatically adds time between jobs to prevent back-to-back scheduling
• Gives you travel time and flexibility between appointments
• Prevents customers from booking exactly when your previous job ends
• Set to 0 minutes to disable

Questions

Ask if Water is Available

• Toggle ON - Customers must answer yes/no when booking
• Helps you know ahead of time if you might need extra water

Ask if Electric is Available

• Toggle ON - Customers must answer yes/no when booking
• Useful if you need to plug in equipment or might run out of power

Terms & Policies

Booking Terms

• Terms customers must agree to when booking online
• If left empty, no agreement is required
• Tap EDIT to add or update your terms

Cancellation Policy

• Toggle ON - Enables the cancellation policy
• Tap EDIT to write your policy
• Customers must agree to this policy when booking

Cancellation Policy Amount

• Set the percentage (0%, 25%, 50%, 75%, 100%) customers are charged if they cancel within 24 hours
• Requires "Require Card" to be enabled (explained later in this guide)
• When set above 0%, the percentage displays on your booking site and customers must agree
• Note: Automated charging functionality is still in development

Weather Policy

• Toggle ON - Enables the weather policy
• Tap EDIT to write your policy for weather-related cancellations or rescheduling
• Displays on the booking site when enabled and text is added

Vehicle Categories Accepted

Control which vehicle types customers can select when booking online. This helps focus your booking site on the vehicles you actually service.

How It Works:

• Toggle ON (green) - Vehicle category appears as an option on your booking site
• Toggle OFF (gray) - Vehicle category is hidden from online bookings

Available Categories:

• Automotive (cars, trucks, SUVs, vans)
• Boat
• Bus
• Camper
• Helicopter
• Aircraft
• Jetski
• Motorcycle
• RV
• Semi-Truck
• Tractor
• Trailer
• Other

Example: If your business only details cars and boats, enable only AUTOMOTIVE and BOAT. This keeps your booking site focused on what you offer.

Important: Even with categories disabled for online booking, you can still manually create vehicles in any category when adding clients or creating jobs in the app. This setting only controls what appears on your public booking site

Payment Settings

Require Payment Card

• Toggle ON - Customers must enter a card at booking (no charge is made immediately)
• Required for cancellation policy charges to work
• Makes future payments easier—clients can pay invoices without re-entering card details
• Future feature: Charge cards on file directly from the app

Booking Deposit

• Set the percentage (0%, 5%, 10%, 20%) of the job total charged at time of booking
• Collected immediately when customer completes their booking

Tax

Apply Taxes

• Toggle ON - Automatically applies tax to all jobs

Tax Rate

• Tap EDIT to set your tax percentage
• Applied to all jobs when taxes are enabled

Additional Fees

Tap EDIT to configure automatic fees that apply during online booking:

Third Row Upcharge

• Automatically applied when a vehicle has more than 5 seats
• Amount is shown to customers during booking
• Can be added or removed manually when editing jobs

Stain Removal

• If set above $0, customers are asked: "Do you have any stains that need to be removed? We charge $X for stain removal"
• Fee automatically applies if they select yes

Pet Hair Removal

• If set above $0, customers are asked: "Do you allow pets in your car? We charge $X for pet hair removal"
• Fee automatically applies if they select yes

Important: Stain and pet hair removal prompts only appear for services under INTERIOR or BOTH category types. Learn more about how category types work in our [Service Categories guide].

Photo Requirements

Control when customers must upload photos of their vehicle during booking.

Required Photos

Toggle ON for any service category type to require photos:

• INTERIOR Services - Customers must upload photos when booking interior services
• EXTERIOR Services - Customers must upload photos when booking exterior services
• OTHER Services - Customers must upload photos when booking specialty services

ALLOW PHOTOS LATER

• Toggle ON - Gives customers the option to skip photos at booking
• If skipped, they receive a text message after booking with a link to upload photos later

Wrapping Up

Your Business Profile settings create the foundation for a professional, automated booking experience while giving you the flexibility to override restrictions when needed. Take time to configure these settings thoughtfully—they directly impact how customers perceive your business and how smoothly your operations run.

Remember: These settings control your online booking site. As a business owner or employee, you can always override these restrictions when creating jobs manually in the app for special circumstances or loyal customers.

Ready to start taking bookings? Make sure your services are set up, review your policies, and share your booking link with customers!