A Redesigned Booking Site

Client Account Page

• New Client account page (https://booking.detailermade.com/account)
  • Clients Can update their personal details and opt out of SMS/Email notifications
  • clients can create new vehicles, update existing from past jobs, or delete vehicles
  • clients can create new addresses, update existing from past jobs, or delete addresses
  • Clients can view entire job history
    • Clicking on a job, user can view job details
    • Clicking on the business header navigates the user to the business booking page for easy rebooking access

New Booking Flow

• Invoicing page updates
  • Fix bug with tip selection
  • After a successful payment, prompts client to submit a rating out of 5 stars and add compliments.

App Updates

Vehicles & Addresses

• Vehicles now support the following fields
  • vin
  • license plate
  • color
  • year
  • client notes (notes only editable by the client)
  • length (ft)
  • height (ft)
  • wing span (ft)
  • main rotor diameter (ft)
  • number of blades
  • manufacturer
  • engine type

• Addresses now support the following fields
  • Notes: clients can add notes to an address (i.e., “Garage code 123”)
  • Address Line 2: added. field for storing unit/apt numbers

Business Profile & Jobs

• New Job Page
  • Added ability to easily create an address from the new job page
• Business Profile
  • Business profile has be reorganized to support upcoming features
    • Added social link fields. If one is added, a link will be displayed on the booking page for clients to view
    • Question fields:
      • “Ask if water is available” & “Ask if electric is available”
      • If either are enabled, when a client books online, they will be asked if these are available as a heads up.
      • If none are enabled, then the “quick question” step is skipped and not displayed to the user
      • How do I see the client responses? The responses are displayed on the job details page
    • Cancellation Policy
      • NOTE: Cancellation Policy is currently disabled until the functionality is finished for processing client payments after client cancels
      • When enabled, will display the text on the review step for online bookings and the user must agree to proceed with booking
      • Cancellation policy amount:
        • If the cancellation policy amount is 0, the client will not be charged if they cancel online within 24 hours of job start
        • when the cancellation policy amount is not 0, if a user cancels within 24 of job start, they will be charged the selected % of the job total.
        • Does it charge them if I cancel them? No, the client will only be charged if they cancel online from their client account page
    • Weather Policy
      • When enabled, displays the text on the review step for clients to see
    • Added Marketing & Promotions tab

Other

• Client details page now include client subscriptions list
• Added the ability to cancel client subscriptions
• Updated UI On Business Page

Vehicle Type Pricing

• Service Updates & Pricing by Vehicle Type
  • Add extra service price options based on vehicle type
  • the supported options are Sedan, Hatchback, Coupe, Convertible, SUV, Minivan, Van, and Pick-up
    • Note that there are more type options in our auto database, we have automatic vehicle mapping for similar vehicle types. The mapping can be found below

'Fastback' -> 'Sedan'
'Liftback' -> 'Hatchback'
'Grand Tourer' -> 'Coupe'
'Quadricycle' -> 'Coupe'
'Cabriolet' -> 'Convertible'
'Coupe - Cabriolet' -> 'Convertible'
'Roadster' -> 'Convertible'
'Targa' -> 'Convertible'
'CUV' -> 'SUV'
'Crossover' -> 'SUV'
'SAV' -> 'SUV'
'SAC' -> 'SUV'
'Off-road vehicle' -> 'SUV'
'Station wagon (estate)' -> 'SUV'
'Station Wagon' -> 'SUV'
'MPV' -> 'Minivan'

Ratings & Review System

• Added A Ratings & Review page to display your rating and Compliments received from clients
  • Stay tuned! We have some exciting stuff planned for expanding functionality and insights to support reviews

Bug Fixes

• Fix calendar bugs when navigating between certain views
• Fix special character displaying incorrectly on the messages page, conversation page, and notification page
• Fix bug when updating categories that deleted photos

What's Next?

Looking ahead to our next update, we're planning:

• 📈 More Customizability for Vehicle Pricing - Expand to support multiple pricing tiers based on vehicle type and condition
• 🔄 Booking Page Redesign - In the process of redesigning the booking page for improved user experience (and the ability to embed your page on external sites)
• 📱 Promotions & Gift Cards - Ability to create and manage promotions and gift cards within the app

Thank you for being a part of the DetailerMade community!